Privacy Policy - Medilearn.ai

1. Overview

Medilearn.ai operates a mobile application and related services designed to deliver medical learning content, including quizzes, assignments, and audio resources for students.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform. By accessing or using our services, you agree to the practices outlined in this policy.

2. Information We Collect

To deliver and enhance our services, we collect different types of information:

A. Information You Provide

Account Details: Your name, email, phone number, and login credentials during registration.
Profile Information: Academic details such as specialization, year of study, or related preferences.
User-Generated Content: Responses to quizzes, notes, assignments, or any material you create within the app.
Support Communication: Information shared when you contact our support team (e.g., emails or queries).

B. Automatically Collected Data

Device & Usage Information: IP address, device type, operating system, unique identifiers, crash reports, and interaction behavior (e.g., pages visited, time spent).
Location Data: Collected only when you grant permission for specific features (e.g., study group matching).
Camera/Media Access: Enabled only with your consent for features like profile uploads or document scanning.

3. How We Use Your Information

We use your data to:

Create, manage, and secure your account
Deliver and personalize your learning experience
Process payments securely through authorized third-party services (we do not store full card details)
Communicate important updates, notifications, and service-related messages
Monitor performance, analyze trends, and improve the platform
Detect fraud, prevent misuse, and maintain system security

4. Sharing of Information

We respect your privacy and do not sell your personal data. However, we may share information in limited cases:

Service Providers: Trusted partners who assist with hosting, analytics, customer support, or payment processing under strict confidentiality
Legal Requirements: When required by law, regulation, or government request
Business Transactions: In case of mergers, acquisitions, or company restructuring
With Consent: When you explicitly agree to share your information

5. Data Protection

We apply appropriate technical and organizational measures to protect your data, including encryption, controlled access, and secure infrastructure.

However, no digital system is completely secure, and we cannot guarantee absolute protection against all risks.

6. Data Retention

Your personal data is stored only as long as necessary to fulfill the purposes outlined in this policy or to meet legal obligations.

Once no longer required, your information will be securely deleted or anonymized.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access & Update: Review and edit your account information
Delete Data: Delete your account and data from your account settings
Opt-Out: Unsubscribe from promotional communications
Manage Permissions: Control access to device features such as camera and location

8. Children's Privacy

Medilearn.ai is intended for users aged 13 and above. We do not knowingly collect data from children under 13. If such data is identified, it will be promptly removed.

9. Third-Party Links

Our platform may include links to external websites or services. We are not responsible for their privacy practices and recommend reviewing their policies before engaging with them.

10. International Data Transfers

Your data may be processed or stored in countries outside your own. We ensure appropriate safeguards are in place to maintain compliance with applicable data protection laws.

11. Policy Updates

We may revise this Privacy Policy from time to time. Updates will be posted on this page along with a revised "Last Updated" date. Continued use of the service indicates acceptance of the changes.

12. Contact Us

If you have any questions, concerns, or requests related to this policy or your data, please contact us through the official support channels provided by Medilearn.ai.